Effective Date: August 26, 2026
Resolution Law Firm (“Resolution Law Firm,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of individuals who visit our website, contact us, or use our legal services.
This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you interact with Resolution Law Firm, including through our website, contact forms, email, telephone, WhatsApp, and other communication channels.
1. Information We Collect
Depending on how you interact with us, we may collect the following information:
- Full name
- Telephone or mobile number
- Email address
- Residential or business address
- Information provided when requesting legal advice or services
- Details relating to your legal enquiry or matter
- Documents and information voluntarily provided to us
- Information submitted through contact or enquiry forms
- Communication records, including emails, telephone communications, and WhatsApp communications
- Website usage information, such as IP address, browser type, device information, and pages visited
- Any other information you voluntarily provide to us
You should avoid submitting unnecessary confidential or sensitive information through general website forms unless specifically requested by the Firm.
2. How We Use Your Information
We may use personal information for legitimate business and professional purposes, including to:
- Respond to enquiries and requests for information
- Communicate with prospective and existing clients
- Provide legal services and professional advice
- Assess and manage potential client engagements
- Prepare legal documents and correspondence
- Manage client matters and instructions
- Schedule consultations and appointments
- Respond to communications received by telephone, email, WhatsApp, or other channels
- Maintain business and professional records
- Comply with applicable legal and regulatory obligations
- Protect our website, systems, clients, and Firm against fraud, misuse, or security threats
- Improve our website, services, and client experience
- Send relevant information or updates where legally permitted and where appropriate
3. Legal and Professional Confidentiality
As a law firm, we understand the importance of confidentiality and professional privilege.
Information provided to us in connection with a legal matter may be subject to applicable professional confidentiality and legal privilege rules. However, communications submitted through a general website form, public communication channel, or other non-secure method should not automatically be assumed to be privileged or confidential merely because they are sent to a law firm.
An enquiry submitted through our website does not by itself establish a solicitor-client relationship or constitute acceptance of a legal engagement.
4. WhatsApp and Telephone Communications
You may contact Resolution Law Firm through WhatsApp or telephone at:
+234 809 137 000474
When you communicate with us through WhatsApp, the communication may also be processed by WhatsApp and its related service providers in accordance with their own privacy policies and terms.
We recommend that you do not send highly sensitive documents or confidential information through WhatsApp unless specifically instructed by the Firm.
5. Email Communications
You may contact us by email at:
Information submitted by email may be retained as part of our business, administrative, or legal records where appropriate.
6. Website Information and Cookies
Our website may use cookies and similar technologies to improve functionality, security, performance, and user experience.
Cookies may allow us to understand how visitors interact with our website and may help us remember certain preferences.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
7. Third-Party Services
Our website may use third-party services such as website hosting providers, analytics providers, security services, communication platforms, appointment tools, payment processors, or other technology providers.
Where such providers process information on our behalf, we take reasonable steps to ensure that personal information is handled appropriately and for legitimate purposes.
Third-party services may have their own privacy policies governing the information they process.
8. Sharing of Personal Information
We do not sell your personal information.
We may disclose personal information where reasonably necessary for legitimate professional or business purposes, including:
- To lawyers, consultants, employees, or authorised personnel working on a matter
- To professional advisers or service providers assisting the Firm
- To courts, tribunals, regulators, government authorities, or law-enforcement agencies where required or permitted by law
- To third parties where disclosure is necessary to provide requested services
- Where necessary to establish, exercise, or defend legal rights
- Where required to comply with a legal or regulatory obligation
- Where you have provided appropriate consent
We seek to limit disclosure of personal information to what is reasonably necessary for the relevant purpose.
9. Data Security
We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted over the internet.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing legal services, maintaining professional and business records, complying with legal and regulatory obligations, resolving disputes, and protecting our legal rights.
Different categories of information may be retained for different periods depending on the nature of the information and the applicable legal or professional requirements.
11. Your Privacy Rights
Subject to applicable law and any relevant legal or professional requirements, you may have rights concerning your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally applicable
- Request restriction of certain processing
- Object to certain processing
- Withdraw consent where processing is based on consent
- Raise a complaint regarding the handling of your personal information
Some requests may be subject to legal, regulatory, professional, or contractual limitations.
12. Children’s Privacy
Our website and legal services are not specifically directed toward children.
We do not knowingly collect personal information from children through our website for purposes unrelated to providing requested services. If you believe that a child has provided personal information to us unnecessarily, please contact us so that we can assess the matter and take appropriate action.
13. External Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage visitors to review the privacy policies of external websites before submitting personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
Any updated version will be published on this page with an updated effective date.
15. Contact Us
If you have questions about this Privacy Policy, wish to exercise a privacy right, or have concerns about how your personal information is handled, please contact Resolution Law Firm.
Resolution Law Firm
Ikeja Office
Resolution House No. 161, Ajao Road,
Off Obafemi Awolowo Way, Opposite Yakoyo,
Ikeja, Lagos, Nigeria
Lekki Office
Resolution Law Firm Waterside,
No. 5, Admiralty Road,
Lekki Phase 1, Lagos, Nigeria
Telephone / WhatsApp: +234 809 137 000474
Email: info@resolutionlawng.com
We will consider privacy-related requests and enquiries in accordance with applicable Nigerian law and our professional obligations.